This
page provides answers to some questions we received regarding StudioTax.
Questions
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Answers
Q-1
Any assurance that no spyware is involved?
A-
StudioTax
is not a spyware. StudioTax does not connect to the internet except
if you explicitly use the check for updates feature. StudioTax was
used by 10's of thousands of users over the last 3 years( last year,
at least 40,000 users filed their 2006 returns using StudioTax).
StudioTax was tested and certified by the government(2005, 2006
and 2007). But you don't have to take our words for it; here are
few tips and free tools that will help you protect your computer
and personal data:
Q-2How
I can trust my financial information to StudioTax?
A-
YOU DO NOT HAVE TO. We do not ask or
keep any personal information about StudioTax users or their computers.
It is all happening on your computer. Unlike other tax programs,
we do not collect registration information before we let you use
our software. The whole idea behind StudioTax is to make you comfortable
using a tax software and not coerce you into giving away your valuable
personal and financial information.
Q-3
In the quick start wizard, I am being asked for a spouse's net income,
which I won't have until I complete her/his return as well. Yet
the wizard will not let me move to the next page.
A-
Provide an approximate amount to start with and once you complete
your spouse's return, you can start the wizard again and enter the
correct amount.
Q-4
I have noticed that the format of the filed saved by StudioTax is
in *.stx but in order to submit via netfile, the file extension
has to be in *.tax
A-
The .stx is a StudioTax file that only StudioTax can open and understand.
CRA requires a specific Netfile format that their web application
can understand. To generate Netfile file you need to click on the
NETFILE button, which will bring up a Netfile wizard. Press Next
until you get to the Netfile ready page. At that page, you'll have
all the instructions you need to file your return using Netfile.
Q-5
How you create a married couple's return?
A-
As of 2006 version, StudioTax supports linked returns. Make sure
to check the corresponding check box when you set your marital status.
Q-6My
CPP contributions from two T4's add to about $620. However, when
this goes to line 308 on Schedule 1, the maximum value that registers
is $545.32, although the text on the line states a max value of
1989.90 . Is this a bug in the software?
A-
It sounds like you have a CPP overpayment. The difference should
appear on T1 page 4 line 448; that's a good thing since you will
be getting more money back.
Q-7
I need to find out how to add Schedule 4 and Schedule 7
A-
Click on Forms button and add Schedule 4 and Schedule 7. You can
also double click on line 208 to take you to S7 and line 121 to
take you to S4. Other supported forms can be added in the same way.
Q-8
I cannot claim my daughter/son as an eligible dependant.
A-
You need to use schedule 5. First you need to provide your daughter's
or son's info by using the dependants button. Then use schedule
5(section line 305), press on the "Pick name..." button
and select the name of your daughter or son. That's all your need
to do. The calculated amount should appear on both Schedule 1 and
the 428 provincial form.
If you do all the above and still get zero, then perhaps you are
not eligible to claim an dependant at line 305. One of the reason
may be the fact that you already have a spouse. If that's the case
and your marital status changed during the year, then use the Netfile
form and check one of lines 5529 or 5522 which may allow you to
claim an eligible dependant.
Q-9How
can I create a PDF file from my return
A-
You can use CutePDF
a free PDF writer that installs as a printer that can use to print
to a file in PDF format. Once installed, it will be added to the
list of printers and you only need to select CutePDF when you get
the prompt to pick a printer. You can get it from here
and you will need Ghostscript that can be downloaded from the CutePdf
page. CutePDF is a handy tool that can be used to generate PDF documents
on the fly from any windows application.
Q-10
I usually fill out a T1 special. Can I use your software for this?
A-
T1 special is a subset of T1 general which is what StudioTax supports.
And yes you can use StudioTax to prepare your tax.
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